Veteran Services

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Veteran Services Staff 2025 - St. Lucie County, Florida

Veteran Francis O'Connell with St. Lucie County Veteran Services - St. Lucie County, Florida

St. Lucie County Veteran Services Staff - St. Lucie County, Florida

Veteran Ruth Green with St. Lucie County Veteran Services - St. Lucie County, Florida

Mission Statement
Core Values
Monthly Stats

Our Mission

St. Lucie County's Veteran Services' mission is to serve America's Veterans and their families with dignity and compassion and to be their principal advocate in ensuring that they receive the care, support and recognition earned in service to this Nation.

MTH YEAR	VETERANS SERVED	TRANSPORTATION
Nov 2025	420 Scheduled Appointments 6 Walk-in Appointments (Tax & Income Verification Letters only) 742 Phone calls received 143 Claims submitted	140 Passengers 100 Trips 17 Days Operated 4,612 Miles Driven
Oct 2025	512 Scheduled Appointments 7 Walk-in Appointments (Intake Appointments only) 700 Phone calls received 143 Claims submitted	156 Passengers 130 Trips 23 Days Operated 5,724 Miles Driven
Sep 2025	383 Scheduled Appointments 3 Walk-in Appointments (Intake Appointments only) 647 Phone calls received 146 Claims submitted	157 Passengers 130 Trips 24 Days Operated 6,062 Miles Driven
Aug 2025	459 Scheduled Appointments 0 Walk-in Appointments (Intake Appointments only) 601 Phone calls received 137 Claims submitted	169 Passengers 137 Trips 27 Days Operated 6,183 Miles Driven
Jul 2025	324 Scheduled Appointments 16 Walk-in Appointments (Intake Appointments only) 612 Phone calls received 137 Claims submitted	171 Passengers 129 Trips 22 Days Operated 5,818 Miles Driven
Jun 2025	350 Scheduled Appointments 2 Walk-in Appointments (Intake Appointments only) 587 Phone calls received 177 Claims submitted	166 Passengers 121 Trips 22 Days Operated 5,334 Miles Driven
May 2025	297 Scheduled Appointments 3 Walk-in Appointments (Intake Appointments only) 467 Phone calls received 107 Claims submitted	153 Passengers 114 Trips 21 Days Operated 5,320 Miles Driven
Apr 2025	381 Scheduled Appointments 2 Walk-in Appointments (Intake Appointments only) 508 Phone calls received 129 Claims submitted	113 Passengers 102 Trips 22 Days Operated 4,907 Miles Driven
Mar 2025	349 Scheduled Appointments 6 Walk-in Appointments (Intake Appointments only) 499 Phone calls received 142 Claims submitted	138 Passengers 100 Trips 21 Days Operated 4,842 Miles Driven
Feb 2025	357 Scheduled Appointments 10 Walk-in Appointments (Intake Appointments only) 555 Phone calls received 111 Claims submitted	106 Passengers 82 Trips 19 Days Operated 4,698 Miles Driven
Jan 2025	393 Scheduled Appointments 6 Walk-in Appointments (Intake Appointments only) 632 Phone calls received 100 Claims submitted	190 Passengers 84 Trips 22 Days Operated 4,987 Miles Driven
Dec 2024	340 Scheduled Appointments 10 Walk-in Appointments (Intake Appointments only) 581 Phone calls received 119 Claims submitted	105 Passengers 69 Trips 21 Days Operated 4,418 Miles Driven
Nov 2024	415 Scheduled Appointments 0 Walk-in Appointments (both offices by appt only) 810 Phone calls received 116 Claims submitted	337 Passengers 167 Trips 20 Days Operated 4,385 miles Driven
Oct 2024	436 Scheduled Appointments 0 Walk-in Appointments (both offices by appt only) 555 Phone calls received 107 Claims submitted	118 Passengers 78 Trips 22 Days Operated 4,710 miles Driven
Sep 2024	317 Scheduled Appointments 0 Walk-in Appointments (both offices by appt only) 860 Phone calls received 89 Claims submitted	115 Passengers 86 Trips 20 Days Operated 4,938 miles Driven
Aug 2024	233 Scheduled Appointments 199 Walk-in Appointments 126 Claims submitted	150 Passengers 86 Trips 22 Days Operated 5,418 miles Driven

WHAT SERVICES DOES VETERAN SERVICES PROVIDE?

Service Connected compensation claims
Non-service connected pension claims
Health care application
Education application
Home Loan guarantees
Burial benefits application
Dependent/survivors benefits
Lost military records/application to request DD214
Property tax exemption letters
Transportation to your scheduled West Palm Beach VA Medical Center appointments

WHAT BENEFITS AM I ELIGIBLE FOR?

DO ENROLLED VETERANS HAVE TO PAY THE DEDUCTIBLES THAT THEIR INSURANCE CARRIER REQUIRES WHEN TREATED AT THE VA?

ARE THERE ANY RESTRICTIONS ON GETTING CARE IN PRIVATE FACILITIES?

IS THIS AN INSURANCE POLICY OR AN HMO?

It is neither. VA benefits are established by Federal law and regulations and funded through appropriations. They are not the same as an insurance contract. Also, veterans do not pay monthly premiums to receive VA health care. In addition, you are not required to use the VA as your exclusive health care provider. If you have health insurance, or eligibility for other programs such as Medicare, Medicaid, or CHAMPVA, you may continue to use services under those programs. We recommend that, if you have other insurance or HMO coverage, you should keep that coverage to provide you with options and flexibility in the future.

IF I AM ENROLLED WITH THE VA, WHAT BENEFITS WILL I RECEIVE?

IF I AM ENROLLED, WHAT COST WILL THERE BE FOR ME?

There is no monthly premium for VA care. When you use services, the requirement for co-payments is based on your VA eligibility rating. If you are a veteran with a condition rated 50 percent service connected or more, or are being treated for a specific service connected condition, you will be provided treatment at no cost. All other co-payment responsibilities are set by law and are dependent on your individual or family's income if you have dependents.

DO YOU OFFER FINANCIAL ASSISTANCE FOR BILLS?

WHO SHOULD A VETERAN CONTACT WITH QUESTIONS CONCERNING ENROLLMENT PRIORITY OR ELIGIBILITY FOR VA HEALTH CARE?

ARE THERE ANY SPECIAL BENEFITS FOR RECENTLY DISCHARGED COMBAT VETERANS?

WILL VA TAKE CARE OF MY NURSING HOME NEEDS?

WILL AREA REGIONAL TRANSIT TAKE ME TO THE VA HOSPITAL IN WEST PALM BEACH?

WHERE CAN I GET A VETERANS ID CARD?

The State of Florida does not have a Veterans ID Card for all Veterans. However, you may qualify for a VA ID if you are enrolled in VA Healthcare or you have a service-connected disability through the VA.

The Department of Transportation will be putting the word "Veteran" on your driver's license in the future if you are an honorably discharged Veteran with a DD-214.

To schedule an appointment, visit the ID Card Office Online site.

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Office: 772-337-5670 • Fax: 772-337-5678

St. Lucie County, FL

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Veteran Services

Our Mission

The Veteran Services Division strives to: