Do You Have What It Takes to Answer the Call?

Join the Public Safety Communications team and become the vital link between the community and emergency responders. This challenging and rewarding career offers the opportunity to serve others, make a difference every day, and be part of a team that protects and supports our community. 

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Qualifications

• High school graduate or equivalent
• Valid Florida driver's license with a good driving record
• No criminal background
• Experience with radio dispatching and/or one year experience in public safety or customer service

Hiring Process

1. Submit online application
2. CritiCall Test
   • o Must receive a score of 75% or higher
3. Interview
4. Pre-employment background screening

Training 

Initial training consists of an 18–22-week structured program conducted under the guidance of a certified instructor and Communications Training Officer (CTO). This training includes classroom instruction, hands-on call taking, radio communications, and on-the-job training to ensure employees are fully prepared to perform the duties of a Public Safety Communications Officer.

The probationary period is 12 months. During this time, employees are required to successfully complete multiple industry and state-required certifications to validate and maintain their role as a Public Safety Communications Officer. This process ensures each employee meets the professional standards, operational requirements, and performance expectations necessary to serve the public and support emergency responders.

Benefits

Alongside serving your community, St. Lucie County offers many perks for Communications Officers: competitive pay, holiday pay, vacation leave, sick leave, health insurance, life insurance, and retirement packages.