St. Lucie County Utilities will introduce its customers to the Daupler comprehensive online Incident Response Management System in 2022!

St. Lucie County Utilities customers will have the ability to report issues, receive mass notifications and 24-hour access to speak with a customer service representative!

Customers who opt for this service can:

• Receive mass notifications by region, pressure zone, or entire district when a water main break, service disruption, or pressure issue occurs; and track the progress.
• Submit service requests and request maintenance through the resident portal, reducing call center wait times and speeding up response processes.
• Speak with a customer service representative after hours and holidays.