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Free Alarm Registration Now Available Online

Post Date:02/16/2017 8:22 AM

Homeowners and businesses in all areas of unincorporated St. Lucie County can now register their security and fire alarms online for free through a new service designed to help reduce the number of false alarm calls that police officers, deputies and firefighters respond to every day.

Under the St. Lucie County alarm permit ordinance, alarm users throughout St. Lucie County are required to register their alarms. The St. Lucie County Board of Commissioners recently amended the ordinance to allow for online alarm registration, and contracted with a company called Public Safety Corporation, also known as CryWolf, to provide the service.

Although registration cost is free, the ordinance imposes a graduated civil penalty for false alarms. This is intended to reduce the occurrence of false alarms, which require considerable police and fire resources to respond. A schedule of alarm fees for both law enforcement and fire district is listed below.

Public Safety Corporation now manages all alarm registrations, false alarm notifications, billing and collections in the unincorporated areas of the county and will provide customer support Monday through Friday from 9 a.m. to 5 p.m.

All alarm users, whether residential or business, must register with Public Safety Corporation.  Register online at www.crywolfservices.com/stlucieco. Users can check their accounts at any time to ensure accuracy of their alarm information. Registrations are valid for one year and must be renewed annually.

Businesses that provide alarm monitoring, service or installation are required to register as an alarm provider. Registration for alarm companies or registration for those without computer access can be done through Public Safety Corporation at its customer service phone number:

  • Unincorporated St. Lucie County: 866-269-3040
  • St. Lucie County Fire District: 877-665-2982

 

False Security Alarm Activations

Occurrence

Cost

1st Time

$0

2nd Time

$100

3rd Time

$200

4th Time

$400

5th or more

$500

False Fire Alarm Activations

1st Time

$0

2nd Time

$200

3rd Time

$300

4th Time

$500

5th or more

$500

False alarm activations by customers who are not registered with Public Safety Corporation

$50

 

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