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St. Lucie County Launches New Mobile App

Post Date:  2/22//2017

My St. Lucie AppThe St. Lucie County Board of County Commissioners has made it easier for residents to connect with county departments by creating the My St. Lucie mobile app – now available for free download through the Google Play and Apple stores.

The My St. Lucie app allows residents to easily submit requests for services; ask questions or request public records. Directly through the app, residents can take a photograph of a problem area such as a pothole or flooded street and send that image and location to St. Lucie County to be properly routed to the correct department for processing. After submitting requests, residents can use the mobile app to track the status of their request.

The My St. Lucie app also provides access to St. Lucie County’s social media posts and provides useful information about county events and programs.

For those that may not have a smart phone or don’t feel comfortable downloading the app, a web-based version of the mobile app is available to allow residents to submit requests through the county’s website

Residents with Apple phones can download the app here, while those with Android phones can download the app here. Or just search in the app stores for “St Lucie.”

St. Lucie County’s Public Safety Urges Residents to Register for Emergency Notifications

Post Date:02/24/2017 10:14 AM

St. Lucie County’s Public Safety Department is asking residents to sign up for emergency notifications through its new “reverse 9-1-1” system – Alert St. Lucie.

St. Lucie County, along with local law enforcement agencies and the St. Lucie County Fire District, are utilizing the Everbridge system to quickly deliver messages to targeted areas or the entire county. The system allows users to create accounts and customize what type of messages they want to receive and at what times the messages will arrive.

 Alert St. Lucie is replacing the old CodeRED system. If residents and businesses have already signed up with CodeRED, your phone numbers will transfer to the new system. However, now is a good time to make sure your contact information is update to date.

Residents and businesses can update their contact information at www.stlucieco.gov/Alert.

Member of the county’s Public Safety staff will at the St. Lucie County Fair, running Feb. 24 – March 5, to assist residents will registering with Alert St. Lucie. Staff is scheduled to be there Saturdays and Sundays from noon to 9 p.m. and Monday through Friday from 4 p.m. to 7 p.m. inside the Business and Community Display Building (Building C).

Public Safety officials ask that everyone register their mobile phones as well as their "land line" and VOIP (voice over internet) phones to receive Alert St. Lucie messages.  

St. Lucie County Public Safety Director Ron Parrish explains that these systems are only as good as the database supporting them.

"If your phone number is not in the database, you will not be called," said Parrish. "Alert St. Lucie allows geographically-based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but we need to have an associated street address to provide relevant messages.”

The data collected will only be used for emergency notification purposes such as wildfires, hurricanes, extreme weather and major road closures.

Alert St. Lucie is being powered by Everbridge, which is the same system used by the State of Florida’s Division of Emergency Management.

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